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Category: Volume 08 Issue 04 April 2020
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Title: Appraisal of Patient Safety Culture in a Tertiary Care Hospital from North India

Authors: Dr Ennas Chowdhary, Dr Farooq A Jan

 DOI: https://dx.doi.org/10.18535/jmscr/v8i4.14

Abstract

   

Background: Patient Safety is critical component of health care quality. We aimed to study the patient safety culture among healthcare providers.

Methodology: A prospective questionnaire was carried out for a period of one year in inpatient area, ICU’s, OT’s and Emergency department. Doctors, nurses and technicians were the subjects of study. Agency of Healthcare research and quality (AHRQ) patient safety culture questionnaire was used as a study tool. 

Results: The dimension teamwork within department scored the highest positive response of 77.3% and organizational learning –continuous improvement scored the second highest positive response of 76.1% while as staffing scored the lowest response of 34.6%. 42.8% of the participants rated dimension patient safety grade in their work unit as very good and 84.5% of the participants reported no events in the last 12 months.

Conclusion: There is high spirit of teamwork within the units however healthcare providers are overworked due to shortage of staff.

Keywords: Patient Safety, Patient safety culture, AHRQ.

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Corresponding Author

Dr Ennas Chowdhary

Senior Resident Hospital Administration, SKIMS Srinagar, India